Countries Covered
Canada
Returns
Yes, we accept returns for defective and non-defective products.
Exchanges
No, we don’t accept exchanges.
Return Condition
This includes products that are unopened in the Elite Custom Boxes Canada or have never been used.
Return Window
Customers may return products within 30 days of delivery.
Return Method
Returns must be sent back by post.
Currency
All refunds and return processing apply in CAD dollars.
Restocking Fees
No cost. We do not charge any restocking fees.
Refund Processing Time
Refunds are processed within 3 days after the returned item has been received and inspected.
Contact Information
Email: info@elitecustomboxes.ca
Phone: +1 888-908-3029
Address: 521 bluesky Crescent, mississauga, ON, L5R 2S3 Canada