Return Policy

Countries Covered

Canada

Returns

Yes, we accept returns for defective and non-defective products.

Exchanges

No, we don’t accept exchanges.

Return Condition

This includes products that are unopened in the Elite Custom Boxes Canada or have never been used.

Return Window

Customers may return products within 30 days of delivery.

Return Method

Returns must be sent back by post.

Currency

All refunds and return processing apply in CAD dollars.

Restocking Fees

No cost. We do not charge any restocking fees.

Refund Processing Time

Refunds are processed within 3 days after the returned item has been received and inspected.

Contact Information

Email: info@elitecustomboxes.ca
Phone: +1 888-908-3029
Address: 521 bluesky Crescent, mississauga, ON, L5R 2S3 Canada